About Our Products
What types of CBD products do you offer?
We offer a comprehensive range of premium CBD wellness products including:
- CBD Balms, Creams, and Skincare products
- CBD Edibles like Chocolates, Gummies, and Capsules
- CBD Beverages including Coffee, Tea, and Drinks
- CBD Devices, Pods, and Vaping supplies
- CBD Isolates and specialty items like Patches and Suppositories
- CBD Bath and Body products including Bath Bombs and Soap
Are your CBD products third-party tested?
Yes, we prioritize quality and transparency. All our CBD products undergo rigorous third-party testing to ensure purity, potency, and safety. We’re committed to providing you with premium wellness solutions you can trust.
Which CBD product is right for me?
The ideal CBD product depends on your wellness goals and preferences:
- Fast-acting relief: CBD Sprays, Vapes, or Drams
- Long-lasting effects: CBD Capsules, Edibles, or Patches
- Skin and muscle care: CBD Balms, Creams, or Bath Bombs
- Daily wellness routine: CBD Coffee, Tea, or Gummies
Shipping & Delivery
Where do you ship?
We offer worldwide delivery, excluding Asia and select remote areas. Our global shipping ensures premium CBD wellness reaches you no matter where you are located.
What are your shipping options and costs?
We offer two convenient shipping options:
Standard Shipping
• Carrier: DHL or FedEx
• Cost: $12.95
• Delivery Time: 10-15 days after dispatch
Ideal for faster delivery of your CBD essentials
• Carrier: DHL or FedEx
• Cost: $12.95
• Delivery Time: 10-15 days after dispatch
Ideal for faster delivery of your CBD essentials
Free Shipping
• Carrier: EMS
• Cost: Free for orders over $50
• Delivery Time: 15-25 days after dispatch
Perfect for stocking up on your favorite CBD products
• Carrier: EMS
• Cost: Free for orders over $50
• Delivery Time: 15-25 days after dispatch
Perfect for stocking up on your favorite CBD products
How long does order processing take?
All orders are processed within 1-2 business days. After dispatch, you’ll receive a tracking number via email to monitor your package’s journey to your doorstep.
Can I track my order?
Absolutely! Once your order is dispatched, we’ll send you a tracking number via email. This allows you to monitor your package’s journey right to your doorstep, ensuring complete transparency.
Returns & Refunds
What is your return policy?
Your satisfaction is our priority. If you’re not completely happy with your purchase, you can return it within 15 days of receipt. Please visit our Returns Policy page for detailed instructions.
How do I initiate a return?
To initiate a return, please contact our customer service team at [email protected] with your order details. We’ll guide you through the process and ensure a smooth experience.
When will I receive my refund?
Once we receive your returned items and verify their condition, we’ll process your refund within 5-7 business days. The refund will be issued to your original payment method.
Payment & Security
What payment methods do you accept?
We accept various secure payment options for your convenience:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Yes, we use industry-standard encryption and security measures to protect your payment information. Your transaction details are safe with us, whether you’re purchasing CBD gummies, vaping devices, or skincare products.
Do you store my credit card information?
No, we do not store your credit card information on our servers. All payment processing is handled through our secure payment partners.
Account & Customer Service
How can I contact customer service?
You can reach our dedicated customer service team at:
Email: [email protected]
We typically respond within 24 hours during business days.
Email: [email protected]
We typically respond within 24 hours during business days.
What is your business address?
Vaping Supply Store
4215 Green Gate Lane
Baltimore, US 21202
4215 Green Gate Lane
Baltimore, US 21202
Do you have a loyalty program?
While we don’t currently have a formal loyalty program, we regularly offer promotions and discounts to our valued customers. Sign up for our newsletter to stay informed about special offers and new product launches.
Still have questions?
We’re here to help! Contact us at [email protected] and our wellness experts will assist you with any additional questions about our CBD products, shipping, or your wellness journey.
We’re here to help! Contact us at [email protected] and our wellness experts will assist you with any additional questions about our CBD products, shipping, or your wellness journey.
Thank you for trusting Vaping Supply Store with your CBD wellness needs!
