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Welcome to Your Wellness Journey

At Vaping Supply Store, we’re committed to providing premium CBD products and exceptional service to support your wellness journey. These Terms and Conditions outline the rules and guidelines for using our website and purchasing our products. By accessing our website and making a purchase, you agree to these terms.

1. User Responsibilities

Account Creation and Security

When creating an account with Vaping Supply Store, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your password and account
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

Age Restrictions

You must be at least 18 years old to purchase CBD products from our website. By placing an order, you confirm that you meet this age requirement.

Prohibited Activities

You agree not to:

  • Use our website for any illegal purpose
  • Attempt to gain unauthorized access to any part of our website
  • Interfere with the proper functioning of our website
  • Misrepresent your identity or provide false information
  • Resell our products without authorization

2. Products and Services

Product Information

Vaping Supply Store offers a wide range of CBD products including:

  • CBD Balms, Creams, and Skincare products
  • CBD Edibles (Chocolates, Gummies, etc.)
  • CBD Drinks (Coffee, Tea, etc.)
  • CBD Capsules and Suppositories
  • CBD Devices and Accessories
  • CBD Isolates and Patches

Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time.

Product Descriptions

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free.

Health Disclaimer: Our CBD products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Consult with a healthcare professional before using CBD products, especially if you are pregnant, nursing, taking medication, or have a medical condition.

3. Orders and Payment

Order Process

Placing an order involves the following steps:

  1. Select products and add to cart
  2. Review your order in the shopping cart
  3. Proceed to checkout and provide required information
  4. Select payment method and complete payment
  5. Receive order confirmation

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Order Confirmation

After placing an order, you will receive an email confirmation. This email constitutes our acceptance of your order and forms a contract between you and Vaping Supply Store.

Pricing and Taxes

All prices are listed in US dollars. We reserve the right to adjust prices at any time. International customers are responsible for any customs duties, taxes, or import fees applicable in their country.

Shipping Restrictions

We currently cannot ship to Asia and select remote areas. By placing an order, you confirm that your shipping address is in an area we service.

4. Shipping and Delivery

Processing Time

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods

We offer the following shipping options:

  • Standard Shipping: $12.95, delivered in 10-15 business days via DHL or FedEx
  • Free Shipping: Available for orders $50+, delivered in 15-25 business days via EMS

Delivery Times

Delivery times are estimates and not guaranteed. Factors such as customs processing, weather, and carrier delays may affect delivery.

International Shipping

We ship worldwide except to Asia and select remote areas. International customers are responsible for any customs duties, taxes, or import fees.

5. Returns and Refunds

Return Policy

We accept returns and exchanges within 15 days from the date you receive your order.

Eligibility Requirements

To be eligible for a return:

  • Product must be unused and in original condition
  • Original packaging must be intact
  • All tags and seals must be unbroken
  • Return request must be initiated within 15 days of delivery

Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

  • CBD Edibles & Drinks: CBD Chocolates, CBD Coffee, CBD Drinks, CBD Gummies, CBD Tea
  • Personal Care Items: CBD Suppositories
  • Hygiene Products: CBD Skincare, CBD Soap, CBD Bath Bomb (if opened)
  • Any product with broken seals or evidence of use

Return Process

  1. Contact our customer service within 15 days of receiving your order
  2. Prepare your return package with original products and packaging
  3. Ship your return to our fulfillment center

Refund Processing

Once we receive and inspect your return, we will process your refund within 3-5 business days. Original shipping costs are non-refundable unless the return is due to our error.

Damaged or Incorrect Items

If you receive a damaged product or incorrect item, contact us immediately at [email protected]. We will arrange for a replacement shipment at no additional cost.

6. Intellectual Property

Copyright

All content on this website, including text, graphics, logos, images, and software, is the property of Vaping Supply Store and protected by copyright laws.

Trademarks

All trademarks, service marks, and trade names displayed on this site are proprietary to Vaping Supply Store or their respective owners.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of this website. This license does not include any resale or commercial use of the site or its contents.

7. Limitation of Liability

General Limitation

To the fullest extent permitted by law, Vaping Supply Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or products.

Product Liability

Our total liability for any claim related to our products is limited to the purchase price of the product in question.

Website Operation

We do not guarantee that our website will be error-free or uninterrupted, or that defects will be corrected.

Important: Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your data.

9. Governing Law and Dispute Resolution

Governing Law

These Terms and Conditions are governed by the laws of the State of Maryland, without regard to its conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or your use of our website shall be resolved through good-faith negotiations. If unable to resolve, disputes shall be submitted to binding arbitration in Baltimore, Maryland.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified Terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: Vaping Supply Store, 4215 Green Gate Lane, Baltimore, US 21202

Response Time: Within 24 hours during business days

Thank you for choosing Vaping Supply Store. We appreciate your trust in our premium CBD products and are committed to ensuring your complete satisfaction.