Last Updated: [Insert Date]
Welcome to Your Wellness Journey
At Vaping Supply Store, we’re committed to providing premium CBD products and exceptional service to support your wellness journey. These Terms and Conditions outline the rules and guidelines for using our website and purchasing our products. By accessing our website and making a purchase, you agree to these terms.
1. User Responsibilities
Account Creation and Security
When creating an account with Vaping Supply Store, you agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password and account
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
Age Restrictions
You must be at least 18 years old to purchase CBD products from our website. By placing an order, you confirm that you meet this age requirement.
Prohibited Activities
You agree not to:
- Use our website for any illegal purpose
- Attempt to gain unauthorized access to any part of our website
- Interfere with the proper functioning of our website
- Misrepresent your identity or provide false information
- Resell our products without authorization
2. Products and Services
Product Information
Vaping Supply Store offers a wide range of CBD products including:
- CBD Balms, Creams, and Skincare products
- CBD Edibles (Chocolates, Gummies, etc.)
- CBD Drinks (Coffee, Tea, etc.)
- CBD Capsules and Suppositories
- CBD Devices and Accessories
- CBD Isolates and Patches
Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time.
Product Descriptions
We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free.
Health Disclaimer: Our CBD products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Consult with a healthcare professional before using CBD products, especially if you are pregnant, nursing, taking medication, or have a medical condition.
3. Orders and Payment
Order Process
Placing an order involves the following steps:
- Select products and add to cart
- Review your order in the shopping cart
- Proceed to checkout and provide required information
- Select payment method and complete payment
- Receive order confirmation
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Order Confirmation
After placing an order, you will receive an email confirmation. This email constitutes our acceptance of your order and forms a contract between you and Vaping Supply Store.
Pricing and Taxes
All prices are listed in US dollars. We reserve the right to adjust prices at any time. International customers are responsible for any customs duties, taxes, or import fees applicable in their country.
Shipping Restrictions
We currently cannot ship to Asia and select remote areas. By placing an order, you confirm that your shipping address is in an area we service.
4. Shipping and Delivery
Processing Time
Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods
We offer the following shipping options:
- Standard Shipping: $12.95, delivered in 10-15 business days via DHL or FedEx
- Free Shipping: Available for orders $50+, delivered in 15-25 business days via EMS
Delivery Times
Delivery times are estimates and not guaranteed. Factors such as customs processing, weather, and carrier delays may affect delivery.
International Shipping
We ship worldwide except to Asia and select remote areas. International customers are responsible for any customs duties, taxes, or import fees.
5. Returns and Refunds
Return Policy
We accept returns and exchanges within 15 days from the date you receive your order.
Eligibility Requirements
To be eligible for a return:
- Product must be unused and in original condition
- Original packaging must be intact
- All tags and seals must be unbroken
- Return request must be initiated within 15 days of delivery
Non-Returnable Items
For health and safety reasons, we cannot accept returns on:
- CBD Edibles & Drinks: CBD Chocolates, CBD Coffee, CBD Drinks, CBD Gummies, CBD Tea
- Personal Care Items: CBD Suppositories
- Hygiene Products: CBD Skincare, CBD Soap, CBD Bath Bomb (if opened)
- Any product with broken seals or evidence of use
Return Process
- Contact our customer service within 15 days of receiving your order
- Prepare your return package with original products and packaging
- Ship your return to our fulfillment center
Refund Processing
Once we receive and inspect your return, we will process your refund within 3-5 business days. Original shipping costs are non-refundable unless the return is due to our error.
Damaged or Incorrect Items
If you receive a damaged product or incorrect item, contact us immediately at [email protected]. We will arrange for a replacement shipment at no additional cost.
6. Intellectual Property
Copyright
All content on this website, including text, graphics, logos, images, and software, is the property of Vaping Supply Store and protected by copyright laws.
Trademarks
All trademarks, service marks, and trade names displayed on this site are proprietary to Vaping Supply Store or their respective owners.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and make personal use of this website. This license does not include any resale or commercial use of the site or its contents.
7. Limitation of Liability
General Limitation
To the fullest extent permitted by law, Vaping Supply Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or products.
Product Liability
Our total liability for any claim related to our products is limited to the purchase price of the product in question.
Website Operation
We do not guarantee that our website will be error-free or uninterrupted, or that defects will be corrected.
Important: Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
8. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your data.
9. Governing Law and Dispute Resolution
Governing Law
These Terms and Conditions are governed by the laws of the State of Maryland, without regard to its conflict of law principles.
Dispute Resolution
Any disputes arising from these Terms or your use of our website shall be resolved through good-faith negotiations. If unable to resolve, disputes shall be submitted to binding arbitration in Baltimore, Maryland.
10. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified Terms.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: Vaping Supply Store, 4215 Green Gate Lane, Baltimore, US 21202
Response Time: Within 24 hours during business days
Thank you for choosing Vaping Supply Store. We appreciate your trust in our premium CBD products and are committed to ensuring your complete satisfaction.
